Legal

Terms of Service

Last updated: 29 May 2026 · Version 1.0 · Owner: legal@theorahq.com

These Terms of Service ("Terms") govern your access to and use of Theora's website and platform (the "Service"). By accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you represent that you are authorised to bind that organisation.

1. Accounts

You are responsible for safeguarding your account credentials and for all activity under your account. Notify us promptly of any unauthorised use.

2. Acceptable use

• Do not misuse the Service, interfere with its operation, or attempt to access it by unauthorised means.
• Do not upload unlawful content or content you lack the right to use.
• Do not reverse engineer or resell the Service except as permitted by law or written agreement.

3. Customer data

You retain ownership of the content you submit. You grant us a limited licence to process that content solely to provide the Service. Our handling of personal data is described in the Privacy Policy.

4. Service availability

We aim to keep the Service available and publish its current state on our Status page. The Service is provided on an "as is" and "as available" basis.

5. Fees

Where the Service is provided under a paid plan, fees and payment terms are set out in the applicable order or agreement.

6. Limitation of liability

To the maximum extent permitted by law, Theora will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data, arising from use of the Service.

7. Termination

You may stop using the Service at any time. We may suspend or terminate access if these Terms are breached or as required to protect the Service or its users.

8. Changes

We may update these Terms from time to time. Continued use after changes take effect constitutes acceptance of the revised Terms.

9. Governing law

These Terms are governed by the laws of the jurisdiction in which Theora is established, without regard to conflict-of-law principles.

10. Contact

Questions about these Terms? Email support@theorahq.com.